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FEATURE

Smart Navigation: Arrive at the Correct Destination Promptly

Stay on top of things with Resolva's Smart Routing. Streamline your ticket distribution and guarantee each client inquiry receives proper consideration from the best-matched representative

Platform UI
Platform UI
Feature illustrated image
Feature illustrated image
Feature illustrated image

BOOST EFFICIENCY

Intelligent Routing: Reach the Right Place at the Right Time

Never miss a beat with Resolva's Intelligent Routing. Automate your ticket assignment and ensure every customer query gets the attention it deserves from the most suited agent

Main features

Smart Ticket Assignment

Automate your ticket assignment process. Ensure every query reaches the right agent based on their expertise, improving first-time resolution rates.

Load Balancing

Business Hours

AI-Powered

SLA-Based

Channel-Specific

Smart Ticket Assignment

Main features

Smart Ticket Assignment

Automate your ticket assignment process. Ensure every query reaches the right agent based on their expertise, improving first-time resolution rates.

Load Balancing

Business Hours

AI-Powered

SLA-Based

Channel-Specific

Smart Ticket Assignment

Main features

Smart Ticket Assignment

Automate your ticket assignment process. Ensure every query reaches the right agent based on their expertise, improving first-time resolution rates.

Load Balancing

Business Hours

AI-Powered

SLA-Based

Channel-Specific

Smart Ticket Assignment

Take Charge of Your Customer Support

Navigate the complexities of customer support with ease using Resolva.

Transform your workflow and amplify customer satisfaction

Take Charge of Your Customer Support

Navigate the complexities of customer support with ease using Resolva.

Transform your workflow and amplify customer satisfaction